TFI Leadership
He has more than 30 years of experience in the human service field. He is a former Child Welfare League of America Freddy Mac Scholarship Award winner. Mr. Patrick has served on multiple State and National advisory boards and committees. His management by outcomes expertise is nationally recognized, as well as his extensive knowledge in child welfare privatization efforts and practices.
Michael Patrick has a bachelor’s degree in Corrections and Criminal Justice from Washburn University and a Master’s degree in Social Work with an administrative concentration from the University of Kansas.
Shirley Dwyer has over 30 years of experience working for a variety of child welfare organizations, including the University of Kansas School of Social Welfare, the State of Kansas Department of Children and Families, The Family Initiative (TFI) Inc., and other non-profit service agencies. For over a decade, Dwyer served the U.S. Department of Health and Human Services, Administration on Children, Youth and Families (ACYF) as a federal grants panel Chairman and reviewer of many federal panels. Ms. Dwyer is also experienced in research and co-authored the journal article "Prevention of Sexual Abuse for Preschoolers: Evaluation of a Pilot Program," a ground-breaking study published in Psychological Reports, 1988, Volume 62, pp. 387-396.
Shirley earned a Master’s Degree in Social Work from the University of Kansas and has continued her education in the areas of public policy, management, and executive processes.
Brenden Long has more than 40 years of experience as an attorney, providing compliance and organizational representation to nonprofit and governmental organizations. He has more than ten years of experience in child welfare with TFI, serving as legal counsel along with leading compliance and performance improvement, data analysis teams and various support departments.
Brenden Long has a Bachelor’s Degree in Business Administration from Washburn University and a Juris Doctorate Degree from Washburn University School of Law and is licensed to practice law in the State of Kansas.
Melissa is very active in her community and is involved in many leadership and board positions. She is a Board Director for TDC Learning Center in Topeka, Kansas, a non-profit childcare and education center. She is also the Vice President of Post-Secondary for the Kansas School Counseling Association (KSCA), and she has chaired and participated on committees for the Kansas Counseling Association (KCA), the Association for Creativity in Counseling (ACC), and the NADTA. She also sits on the local District Council for Topeka 501 (DCAC) school and multiple Parent Teacher Organizations (PTO).
Melissa earned her Bachelor’s Degree in Psychology from Pittsburg State University, her Master’s Degree in Community Counseling from Pittsburg State University, a Doctorate in Counseling Education from Pittsburg State University, and a PhD in Counseling and Supervision from Kansas State University. She is a Licensed Clinical Professional Counselor in Kansas and a Licensed Professional Counselor in Missouri and Texas. She is also a registered and board-certified Drama Therapist (RDT-BC) and a Registered Play Therapy Supervisor (RPT-S).
She has worked at TFI for more than 20 years in various roles within the agency. Prior to her current role, she was the Vice President of Finance. She is passionate and dedicated to the agency, its employees, and its clients.
Carol Dold Harris holds a Bachelor’s Degree in Mathematics and a Master’s Degree in Accounting from Emporia State University.
Rachelle has more than 30 years of experience in child and family well-being services in Kansas, Oklahoma, Texas, and Nebraska. Rachelle started as a social worker at the Kansas Department of Children and Families, working with youth with juvenile offenses and later with children who were abused and neglected. She was a child protective services worker for several years as well. Rachelle has worked at TFI for 20 years in community-based and foster care services. She has been an Aftercare Specialist, Supervisor, Director, Vice President, and Senior Vice President prior to moving into her current role in 2023. Rachelle is passionate about helping children and families heal from the trauma of separation. She believes that the key to solving child abuse and neglect is strengthening the family unit through connection and support for those families.
Rachelle holds a Master’s Degree in Social Work from Wichita State University and is a Licensed Social Worker in Kansas.
Brandy has over 20 years of programmatic and administrative experience in child welfare and education. She is an accreditation implementation and oversight expert, leading multiple agencies to achieve over five different accreditations over her tenure. Brandy earned her Bachelor’s in Sociology from Kansas State University in Sociology, and a Master of Liberal Arts from Baker University.
Tabitha began her social work career in 1997 with the Kansas Department for Children and Families (DCF) before becoming an Adoption Case Manager with TFI in 1998. Since then, she has served the agency in various capacities, including 11 years in the Foster Care program and nine years in the Kansas Case Management program. Tabitha also served as the Executive Director of the Children’s Advocacy Center in Pittsburg, Kansas, for 4 years and as the Director of Behavioral Health and Addiction Treatment for the Community Health Center of Southeast Kansas before returning to TFI.
Tabitha has a Bachelor’s Degree in Social Work from Pittsburg State University and her Masters Degree in Social Work from the University of Kansas.
Brent has more than 30 years of experience working in mental health, long-term care, and child welfare. He previously served as the Executive Director and Co-Founder of Caring Hearts for Children, a leading foster care and adoption agency in central Texas. He also served as Mayor and City Councilman for his hometown of Comanche, Texas, where he was recognized as Man of the Year and served on many leadership boards.
Brent earned his BBA in general business, B.S. in criminal justice, and master’s in education (counseling) from Tarleton State University. He also holds a Licensed Bachelor of Social Work (LBSW) and is a Licensed Child Placement Agency Administrator (LCPAA) in Texas.
Randy started his career in child welfare in 2002 with the Texas Department of Family and Protective Services (DFPS). He was selected as the CPS Worker of the Year in 2003. During his tenure with DFPS, Randy worked in the CVS Program, FBSS Program, Foster/Adopt Program, and was part of the Region 2 Leadership team as the Region 2 Program Administrator. In 2014, Randy was honored with the Patsy Baggget Service Award from the Wichita County Child Welfare Board. That same year, he was recognized as CPS Staff of the Year by the Advisory Committee for Promoting Adoption of Minority Children. Randy has a passion for improving outcomes for children and families which led to him pursuing an opportunity with 2INgage in Stage I of CBC in November 2018.
Randy has a Bachelor of Science in Occupational Education with a Specialization in Criminal Justice from Wayland Baptist University. He also has a Master of Arts in Education and a Master of Arts in Counseling from Wayland Baptist University.
Pam’s extensive experience spans various positions within TFI, from foster care worker to supervisor, director, vice president and now senior vice president. Richardson is deeply committed to enhancing programs and services for children in need, having served on internal and external community committees. Her expertise in regulatory and licensing matters in the states TFI serves has been instrumental in ensuring compliance and quality standards.
She has more than 24 years developing and implementing strategies that drive efficiencies and improve outcomes within the programs she has overseen. Her leadership extends beyond TFI and has presented at national conferences on behalf of TFI. Richardson has actively served in various leadership roles within her community and within the organization. Her background in residential services and educational liaison work in public schools has equipped Richardson with a unique perspective and skill to her current leadership role at TFI.
Pam Richardson has a Bachelor of Arts Degree from Pittsburg State University and a Master’s Degree in Social Work from the University of Kansas.
Kaycee has been with 2INgage since its inception in November 2018, starting in the Intake and Placement Department. She then moved to the permanency department as a director and promoted to Vice President in 2021. Prior to 2INgage, Kaycee worked for the Texas Department of Family and Protective Services (DFPS) in both the conservatorship and investigation stages of child welfare. In 2022, Kaycee was recognized at the Champion for Children conference as the Child Welfare Champion of the year. She was also the Keynote Speaker at the 2024 Key Connections Conference in Abilene, TX. Kaycee is passionate about working with children and families and is dedicated to improving outcomes and breaking systematic barriers for those experiencing foster care.
Kaycee has a Bachelor’s Degree in Criminal Justice from Hardin Simmons. She is currently pursuing a Master’s Degree.
Melissa previously served as the Intake and Placement Director for 2Ingage, a program of TFI. She has more than 24 years of experience in the foster care and child welfare field. Prior to employment with TFI, she served other agencies in the roles of Senior Vice President of Clinical, Admissions, Quality & Community-Based Care; VP of Quality Assurance; CPA Treatment Director; RTC Clinical Director; and RTC/GRO Therapist. In each of these roles, she was involved in consulting with a child psychiatrist on the evaluation and monitoring of psychotropic medications. Wood is passionate about treating trauma, family preservation, and keeping siblings together.
Wood received her Bachelor’s of Science in Human Development and Family Studies from Texas Tech University. She received her Master’s of Science in Counseling and Development from Texas Woman’s University. She is a Licensed Professional Counselor and Supervisor.
Susanne has more than 25 years of experience working in the field of child abuse and neglect. In her role as a Texas Department of Family and Protective Services (DFPS) Program Administrator, she was involved in the development of the Collin County Child Sex Trafficking Team Protocols and provided training throughout the metroplex in addition to managing program outcomes. After retiring from DFPS, she served as the Medical and Care Coordinator for the Children’s Advocacy Center of Collin County, continuing her work to support child victims of abuse and neglect.
Susanne holds a Bachelor’s Degree in Social Work from Texas State University and a Master’s in Social Work from Texas A&M-Commerce. Susanne is also a Licensed Social Worker.
Collins has served at TFI for 17 years in various roles and has extensive experience in social work, including investigations, juvenile corrections, hospital, case management, and quality improvement/risk management. She has served on various boards, including the Kansas Strong for Children and Families Interagency Advisory Board, and was previously chair of the 19th Judicial Kansas Juvenile Corrections Advisory Board from 2011 to 2013. She has also served on the Community Family Planning Advisory Council and the Parents as Teachers Advisory Council. Shay has worked diligently her entire career to strengthen children and families.
Collins received her Bachelor of Social Work from the University of Kansas. She also holds a Master’s in Social Work from the University of Kansas and is a Licensed Master Social Worker (LMSW).
Nora has worked in child welfare for the past 28 years. She retired from the Texas Department of Family and Protective Services (DFPS) where she served as Program Administrator for both Conservatorship and Family-Based Safety Services. She also served as a Permanency Practitioner, Risk Manager, Academy Trainer, Investigator, and Legal Liaison. While working as a Program Director for the Department of Family and Protective Services she and her team were able to move over six hundred youth, who had been lingering in care, to Permanency during the COVID-19 pandemic.
Nora received her Bachelor’s Degree from Texas Woman’s University. She obtained her Master’s Degree in Social Work from the University of Texas.
She has more than 35 years of child welfare experience in a variety of roles including foster care, adoption, and prevention services. Shirlon has previously presented to the Child Welfare League of America on, “Race and Culture Consideration in a Comparison of ICWA and MEPA-IEP in Child Welfare.” She serves on many boards and committees, including on the Disproportionate number of African American children in Child Welfare and Washburn University Community Practicum Board. She has a passion for with working with young adults preparing to leave the foster, giving them the tools and skills they need to help them be successful once they are released from care.
Shirlon has a Bachelor and Master’s Degree from Washburn University.
One of the founding members of FCT, Paul, led the development and implementation of early versions of Every Child a Priority (ECAP) and Foster Family Portal. He has done presentations, served on panels at social services and government IT conferences, and helped bring FCT’s products to agencies nationwide. He is excited about technology and the ways in which it can help improve the way we live. He has spent his career using technology to help improve the lives of children and families.
Paul has an MBA from the University of Kansas and 10 years of experience in the technology industry.
Before her current role, Taylor served as the Director of Marketing for TFI. Taylor joined the TFI Family of Companies in 2019 after having served as Director of Communications for the First Presbyterian Church of Topeka. Before that role, she served in the Communications Department for the Kansas Department for Children and Families, with her final role being the Director of Communications for the agency. She is passionate about helping organizations share their brand and story in an effective way and creating positive communication channels.
Taylor has a Bachelor’s Degree in Communications from Southwestern College. She is also pursuing a Master’s Degree in Digital and Integrated Marketing Communications. She holds Public Relations Society of America (PRSA) certificates in Media Relations and Crisis Communications.
Michael has been in Technology for over 20 years and has overseen multiple digital transformations in TFI. His passion for continuous innovation to give the organization he works for an edge with technology efficiency has been the key emphasis of his career. Michael has specialized in cloud technologies and was present to see TFI go from Novell Networks to a cloud native stance in the Microsoft Cloud. Michael has also steered TFI through the tough cyber security landscape and oversees the integrity of the systems and networks that TFI relies on and works with other key industry stakeholders to keep TFI ahead of the curve.
Michael holds a Bachelor’s Degree in Computer Science from Southwestern College.
He has more than 15 years of experience in the software field, both as a software engineer and a visionary leader, across diverse corporate landscapes. Working within larger enterprise companies, small service companies, and consulting has given him a unique set of experiences and views on the software world.
Sean Green has a Bachelor’s Degree in Computer and Information Systems from Kansas State University and is a Certified Scrum Master from the Scrum Alliance, Inc.
He has approximately 18 years of experience in the human services field, starting his career with TFI as Kansas Director of Foster Care. Mr. Hemby was also a foster parent of teenage boys for 16 years, having fostered more than 21 young men during that time. He moved on from TFI and worked 11 years in the transportation industry, four years as Corporate Director of Human Resources, and an additional seven years as Vice President of Operations. Curtiss Hemby also served 10 years as a Combat Engineer in the Kansas Army National Guard. He has a solid passion for empowering others to become the best version of themselves.
Curtiss Hemby has a Bachelor’s Degree in Sociology from Pittsburg State University, a Master’s degree in Human Resource Development from Pittsburg State University, and a Master’s of Social Work with an Administrative Concentration from the University of Kansas.
Emily is a co-author of a Child and Adolescent Social Work Journal article, “I Ran to Make a Point”: Predicting and Preventing Youth Absences from Foster Care. She believes that small things can make big impacts, in the lives of others. Emily is honored to serve the children and families of Kansas.
Emily holds a Master’s Degree in Family Life Education and Consultation from Kansas State University and a Master’s Degree in Social Work from the University of Kansas. Emily is a Licensed Social Worker through the Kansas Behavioral Sciences Regulatory Board (BSRB).
Shannon has over 16 years of experience in child welfare, with over 10 years at TFI. Shannon is a Trust Based Relational Interaction (TBRI) Practitioner, ensuring TFI is utilizing trauma-informed care to best meet the needs of the children and families we serve.
Shannon Horton has a Bachelor’s Degree in Psychology and a Master’s Degree in Marriage and Family Therapy. Shannon is a clinical therapist, obtaining her LCMFT (Licensed Clinical Marriage and Family Therapist) in 2011. Shannon graduated from TFI’s Leadership Institute, as well as Flint Hills Regional Leadership Program.
Heather has more than 30 years of experience in human resources in both the for-profit and nonprofit sectors. Her passion for this work can be summed up with the following: orking in HR can sometimes be hard but also immensely rewarding because we are doing our best to support our company’s biggest asset, our staff.
Heather has a Bachelor's Degree from the University of Kansas and a Master’s Degree in Human Resources Management and Administration from Ottawa University.
Ashley began her social work career as a foster care worker at TFI in 2006, then promoted to a Foster Care Supervisor, a position she held for many years. She worked briefly in long-term care as a transitional social worker and as a school-based therapist. In late 2019, Ashley returned to TFI as the quality improvement supervisor, then promoted to director prior to taking the vice president role in October 2020.
Ashley has a Bachelor of Arts in Sociology from MidAmerica Nazarene University and a Master of Social Welfare degree from the University of Kansas. She has held master’s level licensure since 2009.
Patrica has 39 years of experience in child welfare, including the past five years with TFI. Patricia has vast experience at the local, state, and national levels and is passionate about child welfare. She has served on numerous state and national committees. Patricia’s career and primary focus and expertise are in foster care, adoption, and independent living.
Patricia has a Bachelor’s Degree in Social Welfare from the University of Kansas. Patricia is currently pursuing a certificate with the Center for Implementation in applying theory, science implementation, and evidence-based change methods to improve outcomes for children and families.
Ryan has almost 20 years of experience working with children from hard places. He has worked in multiple residential programs in Texas, including long-care and psychiatric. Ryan has also gained experience in education, where he served as a special education teacher and behavior specialist. Other positions that Ryan has held during his time with at-risk youth include Rodeo Coach and Equine Therapist for youth at a boys ranch in Texas.
Ryan has a bachelor's degree in Criminal Justice from Midwestern State University in Wichita Falls, TX, and a master's in Management and Leadership from Western Governors University in Salt Lake City, UT.
He oversaw the original development of TFI’s home-grown software applications that helped them grow into the nationally recognized, multi-state company they are today. More recently, his focus has been on compiling and analyzing data to help TFI continue to grow and thrive.
Before her current role, Angela was the TFI Senior Administrator, responsible for the Texas foster care program, kinship care program, and the startup of the PFS Blue Skies residential facility in Wichita Falls, Texas. Angela joined the TFI Family of Companies in 2020 after having led a leading Child Placing Agency in the State of Texas for several years. In addition, she spent fifteen years working for the Texas Department of Family and Protective Services (DFPS), primarily in the Residential Child Care Licensing Division.
Angela has a Masters's Degree in Public Administration and a Graduate Certificate in Public Budgeting and Financial Management from the University of Texas at Arlington. Additionally, she received a Bachelors Degree in Social Science, a Bachelors Degree in History, and an Associates Degree in Applied Business from Shawnee State University. Since 2014, she has been a Licensed Child Placing Agency Administrator in the State of Texas.
Shaileen's commitment to excellence is evident in her work. She has been working with the State of Kansas and the Annie E. Casey Foundation on the SOUL project and is on the path to becoming certified in Trauma-Focused Cognitive Behavioral Therapy. She is passionate about empowering individuals and families to make positive life changes and giving others grace. This philosophy is why she continues to work in human services.
Shaileen earned her Master's in Social Work from Michigan State University, and she is a licensed social worker in Kansas and Missouri.
Brittney has more than 12 years of child welfare experience. She is a former Conservatorship Program Director for Child Protective Services in Dallas County. Additionally, she had a hand in launching Safe Babies in her program, served as the liaison for the Community Resource Coordination Group, as well as overseeing the drug court. Brittney also currently serves on Texas A&M University-Commerce Social Work Advisory Board.
She has her Bachelors and Master’s degree in Social Work. Additionally, Brittney is also a Licensed Master Social Worker and Licensed Child Placing Administrator.
Prior to working in the field of child welfare, Donna worked for many years at the Winfield State Hospital and Training Center, a state hospital in Kansas serving individuals with physical and cognitive disabilities. She has more than 30 years of experience working with children and families. Donna earned a certificate from Georgetown Public Policy Institute, in Juvenile Justice and Child Welfare: Multi-System Integration. She has served as a Board member of the Children’s Alliance of Kansas and has also been involved in efforts to privatize child welfare in Kansas and Nebraska.
Donna has a Bachelor’s Degree in Social Work from Southwestern College in Winfield, Kansas, and a Master’s Degree in Social Work with a concentration in child welfare and clinical studies from the University of Kansas.
Servando is a highly experienced financial executive with over 10 years of expertise in public sector finance and regulatory oversight. He has served as the Chief Financial Officer for a Texas regulatory agency from 2017 to 2022, overseeing the financial operations of an agency supervising over 690 entities and 30,800 certified personnel. He led the agency’s financial reporting, spearheaded cost-saving measures, and successfully transitioned the agency’s accounting system to CAPPS (Oracle PeopleSoft). He also played a critical role in the legislative budget cycle and developed new financial policies to ensure compliance with state and federal regulations.
Before that, Servando served as a Financial Manager in Iowa from 2016 to 2017, managing the financial operations of a state regulatory agency with an appropriation exceeding $10 million. His earlier roles include financial examination and regulatory compliance positions with the Texas Department of Insurance and the Federal Deposit Insurance Corporation, where he assessed financial institutions with net deposits up to $1 billion.
Servando holds both an M.S. and B.S. in Accounting from the University of Texas at Dallas, graduating with high honors, and is a Certified Public Accountant. His decade of experience across multiple regulatory bodies has solidified his expertise in financial management and operational excellence.
Jennifer has more than 27 years in child welfare in various roles. For 22 of those years, Jennifer has been with TFI, serving as a Care Manager, a Care Manager Supervisor, a Care Management Director, and now as a Vice President. In addition to her work at TFI, Jennifer has also served as Program Director at a Child Placing Agency, a case manager in a juvenile program, and an educational coordinator for youth in shelters. Jennifer played an active role in the development of TFI’s evidence-based matching system and has given presentations around the country about the success of the system. Jennifer is passionate about ensuring youth always have safe, stable placements where they have an opportunity to heal from past trauma and become productive, successful adults.
Jennifer holds a Bachelor’s Degree in Secondary Education from the University of Dayton and a Master’s Degree in Social Work from Washburn University.
Jack has 20 years of experience in education. She taught Senior English and Dual Credit. She also developed the dual credit curriculum that the district used, and the curriculum was recognized and accepted by the State Educational System. Before leaving the education field, she was a middle school principal and high school assistant principal. Jack also has more than 12 years’ experience in child welfare, starting at the State of Texas with the Department of Family Protective Services (DFPS), then she transitioned to 2INgage during the Community Based-Care transition.
Jack has a Bachelor’s Degree from Texas Woman’s University in Business and a Master’s degree in Education in Administration with a concentration in Leadership. She holds a teaching certificate in English, Business and Reading and a principal license.
TFI Board of Directors
Teresa Clounch
Amy Klotz
Ben Tenpenny
David Cooper
Joey Reyes
Phil Ritchey
Rae Anderson
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